SERVICE LINE 01 — FIG_101
Continuity & resilience planning
Your existing plan was written to satisfy an auditor. We rewrite it to survive an adversary. The work starts at the worst credible scenario and reasons backwards to the shift-level instruction, rather than starting at last year's document and adding a paragraph.
DURATION8–14 WEEKS
DEPTHGROUP TO SHIFT LEVEL
BASELINEWORST CREDIBLE SCENARIO
OUTPUT FORMPAPER + DIGITAL
RE-TESTANNUAL, INDEPENDENT
CLASSIFICATIONCOMMERCIAL IN CONFIDENCE
01THE CASCADE WE MAP FIRSTFIG_A / 16 NODES
02METHOD4 STAGES
01Dependency teardownEvery input your operation cannot run without, named, owned and rated for how quickly it can be taken away.
02Failure ladderThe sequence in which your organisation degrades, written out step by step rather than assumed to be graceful.
03Degraded-mode runbooksWhat each function does at 60%, at 30%, and with nothing. Written for the person on shift, not the person on the board.
04Paper disciplinePhysical copies, revision-controlled, held at the sites that need them, checked on a schedule.
03WHAT YOU LEAVE WITH
01Dependency register with single points of failure ranked
02Degraded-mode runbook set, per function, per site
03Restoration sequence with named owners
04Paper distribution and revision schedule
04THE QUESTION WE OPEN WITH
ANSWER IT OUT LOUDIf your primary site went dark tonight, which document would the duty manager reach for, and is it correct?CLIENT ANSWER — REDACTED
The plan iswritten beforeit is needed
Initial briefings are held under NDA, at your site or ours. Two hours. No deck.