← Services/Crisis protocol design
SERVICE LINE 02
Crisis protocol design
Most crises are not lost on information. They are lost on authority — the hours spent establishing who is allowed to say yes. We remove that interval before the event, in writing, with signatures.
- SUCCESSION DEPTH
- THREE NAMED DEEP
- THRESHOLDS
- NUMERIC, NOT NARRATIVE
- SIGN-OFF
- BOARD RESOLUTION
- REVIEW
- SEMI-ANNUAL
01
02
Decision inventory
Every decision that would need making in the first 72 hours, listed before anyone argues about who owns it.
Threshold setting
Numeric triggers — not 'significant disruption' but the number, the duration, the count.
Delegation schedule
Pre-signed authority with three named successors per role, and the conditions under which it transfers.
Standing instruction
What each role does in the absence of contact, so silence is not paralysis.
WHAT YOU LEAVE WITH
- 01Signed delegation schedule, three deep
- 02Numeric escalation thresholds per function
- 03Crisis cell charter with fixed roles and rotation
- 04Standing instructions for loss of contact
THE QUESTION WE OPEN WITH
ANSWER IT OUT LOUD
Written, tested,and left readyto execute
Not advice and not a document. The plan is installed, rehearsed on shift, and handed over in a state it can be run in.