SERVICE LINE 04 — FIG_104
Employee readiness training
A plan that has to be read during an event is not a plan. We drill until the first four actions are recalled without reference, at every site, on every shift, including nights.
FORMATON-SITE, PER SHIFT
COHORT20–60 PER SESSION
CYCLEQUARTERLY DRILL
SCORINGINDEPENDENT OBSERVER
NIGHT SHIFTINCLUDED, NOT BRIEFED
CLASSIFICATIONCOMMERCIAL IN CONFIDENCE
01RECALL, DRILL BY DRILLFIG_C / 6 DRILLS
02METHOD4 STAGES
01First four actionsEach role learns four actions cold. Everything else can be looked up; these cannot.
02Unannounced drillsRun on the shift that is actually working, not the one assembled for the exercise.
03Recall scoringMeasured on what people do unaided, not on attendance or on a completed module.
04Family provisionStaff who do not know their families are provided for do not stay at post. This is planned, not hoped.
03WHAT YOU LEAVE WITH
01Role cards — four actions, one side, laminated
02Quarterly drill calendar per site and shift
03Recall scores by role, tracked over cycles
04Family provision and muster protocol
04THE QUESTION WE OPEN WITH
ANSWER IT OUT LOUDAsk a night-shift supervisor what they do in the first ten minutes. Do they answer, or do they go looking?CLIENT ANSWER — REDACTED
The plan iswritten beforeit is needed
Initial briefings are held under NDA, at your site or ours. Two hours. No deck.